If Citrix Receiver for Mac is configured to use a proxy server, Secure Socket Layer (SSL) connections can fail. #640652 Compared to: Citrix Receiver for Mac 12.1.100 Citrix Receiver for Mac 12.2 contains all fixes that were included in Versions 12, 12.1, and 12.1.100, plus the following, new fixes. Citrix receiver free download - FaxReceiver, U.S. Robotics High-speed Modem Script, Sparrow, and many more programs.
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For information about configuring Receiver Updates, see Configuring Receiver Updates in Citrix product documentation.
Update: Citrix Receiver for Mac 12.9.1 contains the fix for Auto Update.
Note: Review CTX234657 to resume Auto Update and fix the 'Problem Checking for updates' error displayed in Citrix Receiver Updater.
There are three sections in this document:
Section 1: Key Citrix Receiver Updates settings for troubleshooting
Section 2: Citrix Receiver Updates Logging
Section 3: Troubleshooting Citrix Receiver Updates
Section 1: Key Citrix Receiver Updates settings for troubleshooting
You can configure Citrix Receiver Updates as follows:
By default, the Yes, notify me option is enabled.
If an administrator manages the user account or if an user is under a company policy, the Receiver Updates options might be set according to the administrator-specified settings.
This is the only setting for Citrix Receiver Updates that is available for an end-user modification.
Citrix Receiver Updates rollout period:
Citrix Receiver Updates rollout do not happen to all users on same day or at the same time. It depends on the delivery period and delay groups. Ideally delivery period is 30 days. So, users will get Receiver and related plug-ins updates any day between Day-01 and Day-30.
Based on the delay group settings, updates are available at the beginning, the middle, or the end of the delivery period.
The delay groups are categorized as follows:
Citrix Receiver Updates can be configured to deliver only updates marked for Long Term Support Releases (LTSR) or Current Releases (CR). The default is to accept CR updates.
These settings can be configured during Citrix Receiver for Windows installation, or using the Group Policy Object administrative template, or the StoreFront Account.
The registry location for each of these methods is:
The relevant registry values to examine are:
For Install Time and GPO configured settings
Value: Auto-Update-Check
possible data:
“Auto” (default) – perform auto updates,
“Manual” – updates are only fetched when the user makes a check request from the Receiver menu, “Disabled” – no updates checks will be made.
Value : Auto-Update-LTSR-Only
possible data:
“True” – the updater will ignore any updates that are not marked as being LTSR valid,
“False” (default) - the updater will accept any updates.
Value : Auto-Update-Rollout-Priority
possible data:
'Fast” – updates will be accepted towards the beginning of the delivery period,
“Medium” – updates will be accepted towards the middle of the delivery period, “Slow”– updates will be accepted towards the end of the delivery period. Citrix Receiver 12.1 Mac Download Windows 10
For StoreFront Account configured settings
Value: Enable
possible data:
Citrix Receiver 12.1 Mac Download Software
” True” (default) – perform auto updates,
“False” – updates are only fetched when the user makes a check request from the Receiver menu
Value : LTSROnly
possible data:
“True” – the updater will ignore any updates that are not marked as being LTSR valid
“False” (default) - the updater will accept any updates.
Value : BucketId
possible data:
'Fast” – updates will be accepted towards the beginning of the delivery period,
“Medium” – updates will be accepted towards the middle of the delivery period, “Slow” – updates will be accepted towards the end of the delivery period. Section 2: Citrix Receiver Updates Logging
Before you troubleshoot any issues with the Citrix Receiver Updates functionality, enable logging for Citrix Receiver Updates.
In Citrix Receiver for Windows Version 4.9, Citrix Receiver Updates logging is disabled by default.
In Citrix Receiver for Windows Version 4.8, Citrix Receiver Updates logging is enabled by default.
Citrix Receiver Updates logs can be found at /%temp%/<CitrixAutoUpdate _.log>
To enable Citrix Receiver Updates logging using the registry editor:
Section 3: Troubleshooting Citrix Receiver Updates
Check for the requirements below as part of troubleshooting Citrix Receiver Updates.
Common issue #1: Software is up-to-date:
To check for updates manually, select the Check for Updates option from the Citrix Receiver for Windows icon in the notification area. When you check for updates manually and do not find any update available, it is due to one of the following reasons:
The following dialog appears when you check for updates manually and when no updates are available.
Solution:
You can check for updates at a later time or wait for the Citrix Receiver Updates notification.
Common issue #2: Issue when checking for update:
An update check can fail for various reasons. For example:
The following error message appears if there is an issue when checking for update.
Solution:
Ensure that your network connection is working properly. Alternatively, also verify that the firewall settings are not blocking the connection to Citrix update server.
Common issue #3: Issue when downloading the update
There is a network connection issue when checking for update or when you click the Download option.
The following error message appears if there is an issue when downloading the update.
Solution:
Ensure that your network connection is working properly.
Common issue #4: Error during installation:
During update installation, the following issues might occur:
The following error message appears if the Receiver Update install occurs at the same time as another install on the system.
Additional Resources:
Resume auto-update for Citrix Receiver
Receiver for Mac Auto-Update Troubleshooting Guide Citrix Receiver Auto-Update Frequently Asked Questions Comments are closed.
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